All you need to know

Frequently Asked Questions

Concept Store
Orders, Shippings & Returns
  • Worldwide shipping from The Netherlands, Europe.
  • One shipping fee of 15 EUR for orders below 200 EUR.
  • Free shipping for orders above 200 EUR.
  • Express shipping service with DHL Express / UPS Express.
  • Shipping time for domestic orders (inside the EU): 1-3 business days from the moment you receive the shipping confirmation.
  • Shipping time for international orders (outside the EU): 3-4 business days from the moment you receive the shipping confirmation.
  • A shipping confirmation will be sent to your email after the order has been fulfilled.
  • Shipment tracking and notifications will be available.
  • Free returns within 14 days - Our return policy
Payment

Safe & Secure Payment with Mollie

Viktor&Rolf offers the following payment methods:

  • Credit card: Visa, Mastercard, American Express and Maestro.
  • PayPal Express Checkout
  • iDEAL
Customer Service
Fashion

For all questions and inquiries regarding the following collections: Tulle, Mister Mister and Collaborations.

Contact Information:

VIKTOR&ROLF Danzigerkade 55 1013 AP Amsterdam The Netherlands +31 20 41 96 188

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Monday to Friday: 9:30am - 5pm

Customer Service

For all questions and inquiries regarding Viktor&Rolf Mariage.

Contact Information:

VIKTOR&ROLF MARIAGE

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Customer Service (USA) Tel. +1 8445679855

Customer Service (EU & UK) Tel. +44 1908 514001

Fragrances

For all questions and inquiries regarding Viktor&Rolf Fragrances:

Contact information:

VIKTOR&ROLF FRAGRANCES

Contact Form

Mister Mister Wholesale

For all questions and inquiries regarding Viktor&Rolf Mister Mister Wholesale.

Contact information:

VIKTOR&ROLF MISTER MISTER - INTERNATIONAL WHOLESALE

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