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Customer Care / CARE GUIDE

CARE GUIDE

GENERAL

We recommend following the clothing care instructions which can be found on the garment label. In cases of doubt, dry cleaning is a safe alternative to machine washing. To prolong the garment's life and protect the climate, hand washing and washing less is recommended. 

KNITWEAR

Please handle with care and avoid sharp jewelry. We recommend professional dry cleaning only to maintain the quality and shape of your knitwear. Additionally, we advise to store knitwear flat in a cool, dry place and to avoid hanging to preserve the garment's form. 

WOOL

Wool cleans itself naturally, however if needed we recommend professional dry cleaning only. Pilling is a natural result, when pilling occurs, use a pilling machine or gently remove them by hand. Additionally, we advise to store wool garments flat in a cool, dry place and to avoid hanging to preserve the garment's form.

EMBROIDERY

We recommend professional dry cleaning only. Please do not iron, if needed use a steaming machine. Additionally, it is advised to store the garment in a cool, dry place.

ROSE EMBELLISHMENTS

We recommend professional dry cleaning only to preserve and protect the intricate rose embellishments. Please avoid rubbing or wringing and store the garment in a cool, dry place. 

OUTERWEAR

We recommend professional dry cleaning only. Please store the garment in a cool, dry place, and avoid exposure to direct sunlight to prevent the color from fading.

PRINTED GARMENTS

We recommend professionally dry cleaning or machine washing the garment in cold water with a gentle detergent. Additionally, please follow the instructions within the garment label and avoid excessive rubbing to prevent fading. Other recommendations include: Line drying or use a low heat setting on the dryer. Do not tumble dry or iron. Store in a cool, dry place.

DELICATE FABRICS: SILK, TAFFETA, TULLE

We recommend professional dry cleaning only. Please avoid twisting or wringing the garment. To remove wrinkles, we advise to gently steam the garment on low temperature to maintain the delicate structure of the fabric. Additionally, please store the garment in a cool, dry place.

FOOTWEAR

We recommended wiping off surface dirt with a dry or damp cloth. Air dry the footwear and avoid prolonged exposure to direct sunlight. Additionally, please store in a cool, dry place to maintain the footwear’s shape and quality.

EYEWEAR

Sunglasses should be gently cleaned with the included microfiber cloth. Avoid using harsh chemicals or rough materials that could scratch the lenses. Store sunglasses in a protective case when not in use to prevent damage.

FRAGRANCES

Spray on the skin and let it sit naturally. Fragrance is intensified by the warmth of your own body. Apply in the creases of your knees and elbows for a longer-lasting, stronger scent.